/* Resolve Aí, identidade AGM vibrante (v3) */

:root {
  --cream: #FFF8F0;
  --cream-2: #FBF3E5;
  --preto: #1A1A2E;
  --preto-soft: #2E2E44;
  --texto-suave: #6C6C80;
  --texto-fraco: #9B9BA3;

  --agm-pink: #FF287A;
  --agm-pink-soft: #FFE3EE;
  --agm-amarelo: #F8D210;
  --agm-amarelo-soft: #FFF3B0;
  --agm-teal: #037682;
  --agm-teal-soft: #D5EEF1;
  --agm-roxo: #520D8F;
  --agm-laranja: #FF7F31;
  --agm-laranja-soft: #FFE0CC;

  --branco: #FFFFFF;
  --borda: rgba(26, 26, 46, 0.08);
  --borda-forte: rgba(26, 26, 46, 0.16);

  --success: #2D7D46;
  --success-soft: #D6EFDF;
  --warning-soft: #FFE0CC;
  --danger: #B30410;

  --sombra-sm: 0 2px 8px rgba(26,26,46,0.06);
  --sombra-md: 0 8px 24px rgba(26,26,46,0.08);
  --sombra-lg: 0 20px 60px rgba(26,26,46,0.12);

  --r-md: 14px;
  --r-lg: 20px;
  --r-pill: 999px;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

html, body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
  background: var(--cream);
  color: var(--preto);
  font-size: 16px;
  line-height: 1.55;
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
}

body::before,
body::after {
  content: '';
  position: fixed;
  pointer-events: none;
  z-index: 0;
  filter: blur(60px);
  opacity: 0.55;
}
body::before {
  top: -120px;
  left: -120px;
  width: 400px;
  height: 400px;
  background: radial-gradient(circle, var(--agm-pink) 0%, transparent 70%);
}
body::after {
  bottom: -160px;
  right: -140px;
  width: 460px;
  height: 460px;
  background: radial-gradient(circle, var(--agm-amarelo) 0%, transparent 70%);
}

#app {
  position: relative;
  z-index: 1;
  max-width: 1240px;
  min-height: 100vh;
  margin: 0 auto;
  padding: 32px 32px 64px;
  display: grid;
  grid-template-columns: minmax(280px, 420px) minmax(0, 1fr);
  gap: 56px;
  align-items: center;
}

.brand-agm {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 0;
}
.brand-agm > img {
  width: 100%;
  max-width: 340px;
  height: auto;
  object-fit: contain;
  margin-bottom: -10px;
}
.brand-agm-linha-marca {
  position: relative;
  display: block;
  width: 100%;
  max-width: 340px;
  height: 5px;
  background: linear-gradient(90deg, var(--agm-pink) 0%, var(--agm-amarelo) 50%, var(--agm-pink) 100%);
  border-radius: 4px;
  margin-bottom: 24px;
}

.conteudo {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 0;
}
.conteudo > .rodape { margin-top: auto; }

.tela { display: none; }
.tela.ativa { display: block; }

/* --- Topbar simétrico: CLIENTE (esq) + AGÊNCIA (dir) ------------------ */
.topbar {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
  padding: 12px 0 22px;
  border-bottom: 1px dashed var(--borda-forte);
  margin-bottom: 8px;
}
.topbar-bloco {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.topbar-bloco-direita { align-items: flex-end; }
.topbar-label {
  font-size: 10px;
  font-weight: 800;
  color: var(--preto);
  background: var(--agm-amarelo);
  padding: 3px 10px;
  border-radius: var(--r-pill);
  text-transform: uppercase;
  letter-spacing: 0.12em;
  align-self: flex-start;
}
.topbar-bloco-direita .topbar-label { align-self: flex-end; }
.topbar-marca {
  display: flex;
  align-items: center;
  gap: 10px;
}
.topbar-bloco-direita .topbar-marca { flex-direction: row-reverse; }
.topbar-marca img {
  height: 34px;
  width: auto;
  object-fit: contain;
}
.topbar-bloco-direita .topbar-marca img { height: 32px; }
.topbar-texto {
  display: flex;
  flex-direction: column;
  line-height: 1.15;
}
.topbar-bloco-direita .topbar-texto { align-items: flex-end; }
.topbar-nome-principal {
  font-family: 'Fraunces', Georgia, serif;
  font-weight: 700;
  font-size: 15px;
  color: var(--preto);
  letter-spacing: -0.01em;
}
.topbar-nome-sub {
  font-size: 11px;
  font-weight: 600;
  color: var(--texto-suave);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  margin-top: 2px;
}
.topbar-autor {
  display: flex;
  align-items: center;
  gap: 8px;
  padding-top: 22px;
}
.topbar-por {
  font-family: 'Fraunces', Georgia, serif;
  font-style: italic;
  font-size: 13px;
  color: var(--texto-suave);
}
.topbar-autor img {
  height: 32px;
  width: 32px;
  object-fit: contain;
}
.topbar-autor-nome {
  font-family: 'Fraunces', Georgia, serif;
  font-style: italic;
  font-weight: 500;
  font-size: 13px;
  color: var(--preto);
  max-width: 130px;
  line-height: 1.15;
}

/* --- Hero identificação (padrão CI: Inter Black + kicker breadcrumb) --- */
.hero {
  padding: 24px 0 32px;
}
.breadcrumb {
  display: flex;
  align-items: center;
  gap: 12px;
  font-family: 'Inter', sans-serif;
  font-size: 12px;
  font-weight: 600;
  color: var(--texto-suave);
  text-transform: uppercase;
  letter-spacing: 0.15em;
  margin-bottom: 20px;
}
.breadcrumb-linha {
  display: inline-block;
  width: 40px;
  height: 3px;
  background: #E30613;
  border-radius: 2px;
}
.hero h1 {
  font-family: 'Inter', sans-serif;
  font-weight: 900;
  font-size: 92px;
  letter-spacing: -0.03em;
  line-height: 0.9;
  color: var(--preto);
}
.hero h1 .destaque {
  color: var(--agm-pink);
}
.hero .tagline {
  font-family: 'Fraunces', Georgia, serif;
  font-style: italic;
  font-size: 18px;
  color: var(--texto-suave);
  margin-top: 20px;
  max-width: 520px;
  line-height: 1.5;
}

/* --- Card genérico ---------------------------------------------------- */
.card {
  background: var(--branco);
  border: 1px solid var(--borda);
  border-radius: var(--r-lg);
  padding: 28px 26px;
  box-shadow: var(--sombra-md);
}
.card-central {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-top: 8px;
}
.card-central label {
  font-weight: 600;
  font-size: 12px;
  color: var(--texto-suave);
  margin-top: 12px;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}
.card-central select,
.card-central input[type="text"] {
  padding: 13px 15px;
  font-size: 15px;
  border: 1.5px solid var(--borda-forte);
  border-radius: var(--r-md);
  background: var(--cream);
  font-family: inherit;
  color: var(--preto);
  transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
}
.card-central select:focus,
.card-central input[type="text"]:focus {
  outline: none;
  border-color: var(--agm-pink);
  box-shadow: 0 0 0 4px var(--agm-pink-soft);
  background: var(--branco);
}
.card-central button {
  margin-top: 20px;
  padding: 15px 20px;
  font-size: 16px;
  font-weight: 700;
  background: var(--preto);
  color: var(--branco);
  border: none;
  border-radius: var(--r-pill);
  cursor: pointer;
  transition: all 0.15s;
}
.card-central button:not(:disabled):hover {
  background: var(--agm-pink);
  transform: translateY(-1px);
  box-shadow: var(--sombra-md);
}
.card-central button:disabled {
  background: var(--cream-2);
  color: var(--texto-fraco);
  cursor: not-allowed;
}

/* --- Cabeçalho tela painel ------------------------------------------- */
.cabecalho-painel {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  padding: 12px 0 24px;
  margin-bottom: 20px;
  border-bottom: 1.5px dashed var(--borda-forte);
}
.pretitulo {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-family: 'Inter', sans-serif;
  font-size: 11px;
  font-weight: 600;
  color: var(--texto-suave);
  text-transform: uppercase;
  letter-spacing: 0.15em;
}
.pretitulo::before {
  content: '';
  display: inline-block;
  width: 28px;
  height: 3px;
  background: #E30613;
  border-radius: 2px;
}
.cabecalho-painel h2 {
  font-family: 'Inter', sans-serif;
  font-size: 44px;
  font-weight: 900;
  color: var(--preto);
  margin-top: 8px;
  letter-spacing: -0.03em;
  line-height: 1;
}
.quem-agora {
  text-align: right;
  font-size: 13px;
  color: var(--texto-suave);
}
.quem-agora span { display: block; font-weight: 700; color: var(--preto); font-size: 15px; }
.link-btn {
  background: none;
  border: none;
  color: var(--agm-pink);
  font-size: 12px;
  cursor: pointer;
  text-decoration: underline;
  padding: 0;
  margin-top: 4px;
  font-weight: 600;
}

/* --- Ação principal --------------------------------------------------- */
.acoes-topo { margin: 4px 0 24px; }
.btn-primario {
  padding: 15px 22px;
  font-size: 16px;
  font-weight: 700;
  background: var(--preto);
  color: var(--branco);
  border: none;
  border-radius: var(--r-pill);
  cursor: pointer;
  width: 100%;
  transition: all 0.15s;
  box-shadow: var(--sombra-sm);
}
.btn-primario::before { content: '+ '; color: var(--agm-amarelo); font-weight: 800; }
.btn-primario:hover {
  background: var(--agm-pink);
  transform: translateY(-2px);
  box-shadow: var(--sombra-md);
}
.btn-primario:hover::before { color: var(--agm-amarelo); }

/* --- Formulário ------------------------------------------------------ */
#formulario-container {
  background: var(--branco);
  border: 1px solid var(--borda);
  border-radius: var(--r-lg);
  padding: 28px 26px;
  margin-bottom: 24px;
  box-shadow: var(--sombra-md);
  position: relative;
}
#formulario-container::before {
  content: '';
  position: absolute;
  top: -14px;
  left: 24px;
  width: 44px;
  height: 44px;
  background: var(--agm-amarelo);
  border-radius: var(--r-pill);
  z-index: -1;
}
#formulario-container h3 {
  font-family: 'Fraunces', Georgia, serif;
  font-style: italic;
  font-size: 22px;
  font-weight: 500;
  color: var(--preto);
  margin-bottom: 16px;
}
.grupo-radio {
  display: flex;
  gap: 10px;
  margin-bottom: 20px;
}
.grupo-radio label {
  flex: 1;
  padding: 14px 16px;
  border: 1.5px solid var(--borda-forte);
  border-radius: var(--r-md);
  cursor: pointer;
  text-align: center;
  font-weight: 600;
  font-size: 14px;
  background: var(--cream);
  color: var(--preto);
  transition: all 0.15s;
}
.grupo-radio input[type="radio"] { display: none; }
.grupo-radio input[type="radio"]:checked + label {
  background: var(--agm-pink);
  color: var(--branco);
  border-color: var(--agm-pink);
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(255, 40, 122, 0.25);
}
.grupo-campo { margin-bottom: 18px; }
.grupo-campo label {
  display: block;
  font-weight: 600;
  font-size: 12px;
  color: var(--texto-suave);
  margin-bottom: 8px;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}
.grupo-campo select,
.grupo-campo input[type="text"],
.grupo-campo textarea {
  width: 100%;
  padding: 13px 15px;
  font-size: 15px;
  border: 1.5px solid var(--borda-forte);
  border-radius: var(--r-md);
  font-family: inherit;
  background: var(--cream);
  color: var(--preto);
  transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
}
.grupo-campo select:focus,
.grupo-campo input:focus,
.grupo-campo textarea:focus {
  outline: none;
  border-color: var(--agm-pink);
  box-shadow: 0 0 0 4px var(--agm-pink-soft);
  background: var(--branco);
}
.grupo-campo textarea { min-height: 100px; resize: vertical; }

.checkbox-urgente {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 16px;
  background: var(--agm-laranja-soft);
  border: 1.5px solid var(--agm-laranja);
  border-radius: var(--r-md);
  margin: 20px 0;
  cursor: pointer;
  font-size: 14px;
  color: var(--preto);
}
.checkbox-urgente input {
  width: 18px;
  height: 18px;
  margin-top: 2px;
  accent-color: var(--agm-laranja);
}
.checkbox-urgente strong { color: var(--agm-laranja); font-weight: 800; }

.acoes-formulario {
  display: flex;
  gap: 10px;
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px dashed var(--borda-forte);
}
.acoes-formulario button {
  flex: 1;
  padding: 14px 18px;
  font-weight: 700;
  border: 1.5px solid transparent;
  border-radius: var(--r-pill);
  cursor: pointer;
  font-size: 15px;
  transition: all 0.15s;
}
.acoes-formulario .btn-enviar {
  background: var(--preto);
  color: var(--branco);
}
.acoes-formulario .btn-enviar:hover {
  background: var(--agm-pink);
  transform: translateY(-1px);
  box-shadow: var(--sombra-md);
}
.acoes-formulario .btn-cancelar {
  background: transparent;
  color: var(--texto-suave);
  border-color: var(--borda-forte);
}
.acoes-formulario .btn-cancelar:hover { background: var(--cream-2); }

/* --- Lista de chamados ------------------------------------------------ */
.titulo-lista {
  font-family: 'Fraunces', Georgia, serif;
  font-style: italic;
  font-size: 20px;
  font-weight: 500;
  margin: 28px 0 14px;
  color: var(--preto);
}
.lista-chamados {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.lista-chamados .item {
  background: var(--branco);
  border: 1px solid var(--borda);
  border-radius: var(--r-md);
  padding: 16px 18px;
  cursor: pointer;
  transition: all 0.15s;
  box-shadow: var(--sombra-sm);
}
.lista-chamados .item:hover { transform: translateY(-1px); box-shadow: var(--sombra-md); }
.lista-chamados .item.expandido {
  border-color: var(--agm-pink);
  box-shadow: var(--sombra-md);
}
.item-cabecalho {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}
.item-tipo {
  font-size: 10px;
  font-weight: 800;
  padding: 4px 10px;
  border-radius: var(--r-pill);
  text-transform: uppercase;
  letter-spacing: 0.08em;
  white-space: nowrap;
}
.item-tipo.ajuste { background: var(--agm-teal-soft); color: var(--agm-teal); }
.item-tipo.ideia { background: var(--agm-amarelo-soft); color: var(--preto); }
.item-descricao { flex: 1; font-size: 14px; color: var(--preto); }
.item-descricao strong { display: block; font-size: 11px; color: var(--texto-fraco); font-weight: 700; margin-bottom: 3px; letter-spacing: 0.06em; }
.item-status {
  font-size: 10px;
  font-weight: 800;
  padding: 4px 10px;
  border-radius: var(--r-pill);
  text-transform: uppercase;
  letter-spacing: 0.08em;
  white-space: nowrap;
}
.item-status.aberto { background: var(--cream-2); color: var(--texto-suave); }
.item-status.em_analise { background: var(--agm-amarelo-soft); color: var(--preto); }
.item-status.resolvido { background: var(--success-soft); color: var(--success); }
.item-status.implementada { background: var(--success-soft); color: var(--success); }
.item-status.pendente_duvida { background: var(--agm-laranja-soft); color: var(--agm-laranja); }
.item-status.nao_entendi { background: var(--cream-2); color: var(--texto-suave); }
.item-status.nova { background: var(--cream-2); color: var(--texto-suave); }
.item-status.vai_rolar { background: var(--agm-teal-soft); color: var(--agm-teal); }
.item-status.nao_vai_rolar { background: var(--cream-2); color: var(--texto-fraco); }
.item-detalhes {
  display: none;
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px dashed var(--borda-forte);
  font-size: 13px;
  color: var(--texto-suave);
  line-height: 1.7;
}
.item.expandido .item-detalhes { display: block; }
.item-detalhes p { margin-bottom: 8px; }
.item-detalhes strong { color: var(--preto); font-weight: 700; }

.placeholder {
  padding: 32px 20px;
  text-align: center;
  color: var(--texto-suave);
  font-size: 14px;
  background: var(--branco);
  border: 2px dashed var(--borda-forte);
  border-radius: var(--r-md);
  font-family: 'Fraunces', Georgia, serif;
  font-style: italic;
}

/* --- Toast ------------------------------------------------------------ */
.toast {
  position: fixed;
  bottom: 24px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--preto);
  color: var(--branco);
  padding: 14px 22px;
  border-radius: var(--r-pill);
  font-size: 14px;
  font-weight: 600;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.2s;
  z-index: 100;
  box-shadow: var(--sombra-lg);
}
.toast.visivel { opacity: 1; }
.toast.sucesso { background: var(--success); }
.toast.erro { background: var(--agm-pink); }

/* --- Rodapé ---------------------------------------------------------- */
.rodape {
  margin-top: 48px;
  padding: 24px 20px;
  text-align: center;
  font-size: 13px;
  color: var(--texto-suave);
  border-top: 1px dashed var(--borda-forte);
  line-height: 1.6;
}
.rodape strong { color: var(--preto); font-weight: 700; }

/* --- Mobile ----------------------------------------------------------- */
@media (max-width: 900px) {
  #app {
    grid-template-columns: 1fr;
    gap: 24px;
    padding: 20px 20px 48px;
  }
  .brand-agm {
    position: static;
    flex-direction: row;
    align-items: center;
    gap: 16px;
  }
  .brand-agm img { max-width: 120px; }
  .brand-agm-nome { font-size: 32px; }
  .brand-agm-a { font-size: 26px; }
}
@media (max-width: 480px) {
  #app { padding: 16px 16px 48px; }
  .hero h1 { font-size: 56px; }
  .cabecalho-painel { flex-direction: column; align-items: flex-start; gap: 10px; }
  .quem-agora { text-align: left; }
  .cabecalho-painel h2 { font-size: 32px; }
  .grupo-radio { flex-direction: column; }
  body::before { width: 260px; height: 260px; }
  body::after { width: 300px; height: 300px; }
  .brand-agm-nome { font-size: 26px; }
  .brand-agm-a { font-size: 22px; }
}
